Legal Notice
Effective Date: August 18, 2026
This Legal Notice explains the terms governing the use of the Shoppex website, its content, products, services, and related information.
1. Website Ownership
This website and its content are operated by Shoppex. All references to “Shoppex”, “we”, “us”, or “our” on this website refer to Shoppex.
The Shoppex website, including its content, design, graphics, logos, photographs, product information, and other materials, is intended for the lawful use of customers and visitors.
2. Intellectual Property
Unless otherwise stated, all intellectual property appearing on this website, including the Shoppex name, logo, branding, graphics, photographs, text, designs, and other original content, belongs to Shoppex or its respective licensors.
No material from this website may be copied, reproduced, modified, distributed, republished, sold, or commercially exploited without prior written permission from Shoppex, except where permitted by applicable law.
3. Product Information
Shoppex makes reasonable efforts to ensure that product descriptions, images, prices, availability, sizes, and other information displayed on the website are accurate and up to date.
However, minor differences may occur between product images and the actual product, including differences in colour, appearance, packaging, or presentation.
Product availability and information may change without prior notice.
4. Orders & Payments
All orders are subject to availability and successful payment or payment confirmation.
Once an order has been placed, it cannot be cancelled, modified, or changed, subject to applicable law.
Customers are responsible for ensuring that all information provided during checkout, including shipping address, phone number, and order details, is accurate and complete.
5. Shipping & Delivery
Orders are generally dispatched within 24–48 hours.
- Metro Cities: Approximately 2–5 business days after dispatch.
- Other Locations: Approximately 5–14 business days after dispatch.
Delivery timelines are estimates and may be affected by courier delays, weather, public holidays, remote locations, logistical issues, or other circumstances outside Shoppex's reasonable control.
Customers may request their tracking link through WhatsApp after dispatch.
6. Returns, Refunds & Exchanges
Shoppex does not accept returns or provide refunds for orders once placed, except where required by applicable law.
Exchanges, including size exchanges, may be available in accordance with the Shoppex Return, Refund & Exchange Policy.
Exchange requests must be communicated to the seller via WhatsApp within 24 hours of delivery.
The customer must self-ship the product to the address provided by Shoppex.
Replacement products are dispatched only after Shoppex receives the returned product and completes a satisfactory quality check.
7. Website Use
Visitors may use this website only for lawful purposes. You must not use the website in a manner that may damage, disable, overburden, or impair the website or interfere with other users' access to it.
- Attempt to gain unauthorized access to the website or its systems.
- Use the website for fraudulent, unlawful, or abusive purposes.
- Copy or misuse Shoppex intellectual property without authorization.
- Introduce malicious software, harmful code, or other materials that could interfere with the website.
8. Third-Party Links & Services
The website may contain links to or rely upon third-party websites and services, including payment providers, courier services, social media platforms, or other external services.
Shoppex is not responsible for the content, availability, policies, or practices of third-party websites or services.
9. Disclaimer
The website and its content are provided on an “as available” basis. While Shoppex makes reasonable efforts to maintain accurate information, we do not guarantee that the website will always be uninterrupted, error-free, complete, or current.
10. Limitation of Liability
To the extent permitted by applicable law, Shoppex shall not be liable for indirect, incidental, consequential, or other losses arising from the use of the website, delays caused by third-party service providers, or circumstances outside Shoppex's reasonable control.
Nothing in this Legal Notice is intended to exclude or restrict any rights or remedies that cannot legally be excluded or restricted.
11. Privacy
Personal information submitted through the website is handled in accordance with Shoppex's applicable Privacy Policy.
Customers are encouraged to review the Privacy Policy for information about how personal information is collected and used.
12. Governing Law
These website terms and this Legal Notice shall be interpreted in accordance with the laws applicable to Shoppex and its operations, subject to any mandatory rights and protections provided to consumers under applicable law.
13. Contact Information
For questions regarding the Shoppex website, orders, exchanges, shipping, or this Legal Notice, please contact:
- WhatsApp: +91 98007 67052
- Email: shoppex98@gmail.com
14. Changes to This Legal Notice
Shoppex reserves the right to update or modify this Legal Notice at any time.
Any updated version will be posted on this website with the revised effective date.
Need Help?
For questions about your order, shipping, exchange, delivery, or this Legal Notice, please contact the Shoppex support team.
WhatsApp:
+91 98007 67052
Email:
shoppex98@gmail.com